Please ensure you fully read our Terms of Service before you place your order as they constitute a legally binding agreement.

We reserve the right to modify these terms of service at any time without prior notification.

1) General Definitions and Terms

The following words used in this agreement apply to You, the customer: "You", "Your".

The following words used in this agreement apply to Us, the seller: "Us", "Our", "We", "Red Sea Host", "Red Sea".

The terms "website", "the website", "this website" refer to https://www.redsea-h.com.

2) Payment

After payment has been received, your own hosting will be available to use from your client area within the timeframe advertised on our website.

Your products are provided in Ip address and control panel that you can see your product active or not yet in our client area, so you must know how to use it and know what kind of web hosting you need.

3) Refunds

Due to the nature of products we sell (Servers and web hosting products) we are unable to provide refunds under any circumstances. This is because our services are electronic services that will be hard to refund any money , only there is one case to refund the money that there is some thing wrong in the product kind of technical problems or the order not been active yet .

Any charge-backs you attempt to make via PayPal or other payment gateways will be argued strenuously by us with reference to these terms and conditions of sale. You must ensure you fully read our terms as well as the website description of any products you purchase, as no refunds will be available unless the product you purchased is significantly different from what is described by us on this website.

If you order a custom service but later change your mind, you have the right to cancel it provided that we have not already started work on it. There is an administrative fee of $14.99 USD for all service cancellations, irrespective of whether the service has commenced or not.

4) Support

Support will only be provided for paid products and services like our servers and web hosting if your account is in good standing. If there are outstanding payment issues relating to your account, or you are not using our servers and products you can get support for your server as services that you can pay for it , free support will be provided only for our clients.

If you're using our servers to make fake pages and kind of stealing people like paypal fake pages etc .. you already gonna get infraction and warning about it and you're servers / services will be suspended until you pay that infractions and confirm that you're not gonna do it again its up to 3 chances first one its gonna at least being between 100$ to 250$ its up to your violation and what kind of that violation you're doing and maybe its gonna suspend you're servers for ever.

We reserve the right to refuse user support for any reason, such as, but not limited to, abusive or offensive communiation directed towards our staff.

5) After you paid for your order you must checking the tickets

By purchasing a web hosting or our services , you acknowledge and agree that your purchase you will use our services at the right way that you supposed to use it for following verification of your payment and order and that verification of your order will completed within 24 working hours of your cleared payment, and that this time frame is dependent on your prompt response to any verification request we may send you also you can confirm your order by opening new ticket for our sales or wait us to send you a message that you have check your client area from time to time between 4-6 hours at least.

6) Services

By purchasing a service from us, you agree to provide us with the necessary information required to complete the service. You also acknowledge and agree that the advertised time frame for completion of the service by us is dependent on your prompt delivery of information requested by us and is advertised in working hours. You also acknowledge and agree that we reserve the right to increase or decrease the time frame for the service completion at any time wihout notice, if required due to high levels of demand or any other influencing factor.

By purchasing a service from us, you acknowledge and agree that we will not be held legally and/or financially liable for any loss of data and/or loss of earnings in relation to any third party user account credentials you provide us with.

By purchasing a service from us, you acknowledge and agree that we will not be held legally and/or financially liable for any loss of data and/or loss of earnings in relation to any third party user account credentials you provide us with also that you can ask us for any support and we can help you out if you just lost your password maybe , and that will be after the confirmation.

8) Quotations

All quotations issued by us will be valid for a maximum period of 15 days. After this time, we reserve the right to provide a new quote if necessary.

You acknowledge and agree that by accepting a quotation, all communication and agreements made prior to your acceptance shall form contractual obligations for both parties, enforceable by law and to be construed in accordance with these Terms of Service.

If, for any reason, you decide against us completing the agreed works once they are already in progress, we reserve the right to either conclude the contract as originally agreed, or to charge the total amount of the contract value in order to bring the contract to an end.

9) Limitation of Liability

By ordering any product or service from us, and/or by using this website, you agree that we will not be held legally and/or financially liable for any loss of data and/or loss of earnings. You also agree that we will not be held legally and/or financially liable for any loss of earnings for the period of website down-time that is required to complete any service.

To the extent permitted by applicable law, Red Sea Host Limited hereby disclaims any and all warranties, whether express or implied, statutory or otherwise as to the accuracy of any information contained on any of our websites and, accordingly, Red Sea Host Limited shall have no liability (save in relation to death or injury arising through its negligence) for any loss or damage howsoever arising and of whatever nature incurred in the use of any Red Sea Host Limited website or reliance on any information contained on it including, without limitation, any direct, indirect or consequential loss, loss of business, loss of goodwill or loss of profits.

10) Applicable Language, Law and Jurisdiction

All products and services provided by us may require communication in English language in order to complete a service or provide a product. By purchasing any product and/or service from us, you acknowledge and agree to be bound by our Terms of Service, as written and defined in English. By ordering a product and/or service from us, you acknowledge and agree that we will not be held legally and/or financially responsible for your failure to read and/or understand these Terms of Service.

Your use of this website, any material accessed or downloaded from it and the operation of these Terms of Service and any dispute or claim arising out of or in connection with such matters, their subject matter or formation (including but not limited to non-contractual disputes or claims) shall be governed by, construed and interpreted in accordance with the laws and You agree to submit to the jurisdiction of the English Courts.

If you have breached and/or violated these Terms of Service, we reserve the right to bring legal proceedings against you in:

the courts of the country of your residence

the courts of the location of your access, use or storage of any materials obtained from the website

the courts of the location of any breach by you of these Terms of Service; and/or

the courts of the location of your authorisation of any of the above acts.

In the event of a civil law suit decided in our favour, you acknowledge and agree that all legal fees will be paid by you or the company you represent that is party to the case.

11) Trade marks

This website makes references to several companies that are not related or affiliated with Red Sea Host Limited. These trade marks belong to their respective owners.

Red Sea Host and the Red Sea Host logo are trade marks of Red Sea Host Limited, and may not be used or copied without our express permission in writing. We reserve all rights including the right to take legal action in order to protect our intellectual property, copyrights and brand identity.

Last Updated: 31su July 2016

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